A particularly pungent resident with an aversion to bathing used to regularly come to our corporate office to complain about the on-site staff and the property’s portfolio manager. He would arrive and our VP would drop everything, practically sprint down the hallway saying “Let’s go for a walk!…”. Rain or shine (this was in Portland, so it was usually raining) they would go on long walks getting as far away from the office as possible while the office flooded with the aromas of citrus, pine, whatever air fresheners could be drummed up.